At first, the COVID-19 vaccine felt like a light at the end of a tunnel. And it still is, though we weren’t necessarily expecting the actual vaccine rollout to be quite so convoluted. Between crashing booking sites, conflicting eligibility requirements depending on your state, and the fact that there are seemingly no available appointments in certain areas, many people who need vaccines for themselves or for their loved ones simply can’t get them, and are left with no clue or guidance regarding what to do.

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